TERMS OF SERVICE

LAST UPDATED-10, JULY 25

Welcome to Ashivya. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Use of Our Site and Services

By using our website, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products or services for any illegal or unauthorized purpose.

2. Products and Pricing

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or change prices at any time without prior notice.

We aim to display accurate product information, but minor errors may occur. In such cases, we reserve the right to correct errors and update orders if necessary.

3. Orders and Payments

All purchases made on our website are final. We reserve the right to refuse any order placed with us for any reason.

You agree to provide accurate billing and contact information for all purchases. Customized orders can be placed through DM or WhatsApp for select items.

4. Shipping and Delivery

We ship across India. Shipping timelines are estimates and may vary due to factors beyond our control.

We are not responsible for delays caused by third-party courier partners.

➡️ For detailed shipping terms, refer to our Shipping Policy.

5. Returns and Refunds

We currently do not offer refunds unless the product is damaged or incorrect. If you receive a damaged item, please contact us within 48 hours of delivery with clear photos.

➡️ Please review our full Return & Exchange Policy for more information.

6. Intellectual Property

All content on this website — including images, logos, product names, and designs — is the property of Ashivya and is protected by copyright and trademark laws.

You may not use or reproduce any content without written permission.

7. User Content and Feedback

If you send us feedback, suggestions, or other submissions, you agree that we may use, edit, or share them without restriction or obligation to compensate you.

You are responsible for ensuring your submissions do not violate any third-party rights.

8. Prohibited Activities

You agree not to use our website or services to:

• Break any laws or infringe on rights

• Transmit harmful code or viruses

• Spam, phish, or mislead others

• Upload false, obscene, or abusive content

We may suspend or terminate access if you misuse the website or violate these terms.

9. Third-Party Services

We use third-party services such as Razorpay to process payments. These services operate under their own terms and privacy policies.

Ashivya is not responsible for any issues, errors, or data handling practices of such third-party providers.

We encourage you to review Razorpay’s Terms & Privacy Policy directly.

10. Limitation of Liability

We do our best to provide a secure, reliable shopping experience. However, Ashivya is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

11. Indemnification

You agree to indemnify and hold harmless Ashivya, its owner, team members, and affiliates from any claims or legal actions arising from your breach of these terms or misuse of the website.

12. Affiliate Influencer Disclaimer

Ashivya may collaborate with affiliates and influencers to promote products. In such cases, posts or links may be sponsored, gifted, or commission-based.

We strive to ensure transparency and authenticity in all promotions.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of India.

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page. Continued use of the site means you accept the revised terms.

15. Contact Information

Ashivya

Owner: Divya Singh

📧 Email: ashivya.in@gmail.com

📍 Address:

Ground Floor, Shop No. 38

Block 1, Ganga Shopping Complex

Sector 29, Noida

Gautambuddha Nagar, Uttar Pradesh – 201303

📞 Phone: 9155159065